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Answers to
Frequently Asked Questions |
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- Are
you hiring any employees at this time?
We are always interested in identifying
prospective employees with a strong work
ethic and who have great customer service
skills. If you feel you have these
qualities in addition to a strong soccer
background, please fill out an application
and return it to the store--references are
required. We may contact you if your
skills are a good match for our future
staffing needs.
- What
is your return policy on APPAREL?
We are happy to return merchandise within
15-days of original purchase date with your
receipt. The merchandise must be
unused, unwashed, and must contain all the
original tags attached.
- What
is your return policy on new FOOTWEAR?
We do our absolute best to place you in the
correct footwear for the shape and size of YOUR
foot before you leave the store. We
highly recommend wearing your new shoes INDOORS
ON CARPET at home for a length of time to get a better feel of
the fit. If the footwear does not seem
to feel right and it does NOT show
any signs of wear, we will gladly work with you
on an exchange. However, if the
footwear shows signs of wear, an exchange or refund will NOT
be possible.
- My
shoe is split/torn/broken. What can you do?
You will be asked to provide your original
receipt for the purchase of the shoes.
You will have to leave the shoes at Soccer
Stop for assessment. The issue will be
discussed with and shown to the respective
product vendor (e.g. Nike, Adidas, Puma,
etc.). The product vendor will
determine if the issue (e.g. split, tear,
etc.) is due to use of the product, or if it is
a manufacturing defect. You should
have a response from Soccer Stop within 5-7
business days.
- Do
you offer coaches discounts or club
discounts?
No. Coaches and players can take
advantage of our Red
Card program as well as frequent
in-store sales & promotions.
- Do
you offer sponsorships to teams?
We do not offer cash sponsorships to teams. However, for purchases of items
in quantities of 10 or more, we will offer
you the best discount possible.
- What size soccer ball should I buy?
The Fort Collins Soccer Club uses the
following ball sizes by age group:
U5 through U7: Size 3
U8 through U12: Size 4
U13 & Older: Size 5
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